Terms & Conditions
Thank you for choosing to work with me on your health journey. Nutritional Therapy is a collaborative process designed to support your individual needs, goals, and preferences. These Terms explain how I work, what you can expect from me, and what I will expect from you. By booking a consultation, you agree to these Terms.
1. Scope of Service
Nutritional advice is tailored to support medically diagnosed conditions and/or agreed health concerns.
Nutritional Therapy is not a substitute for professional medical advice, diagnosis, or treatment.
I do not diagnose or claim to treat medical conditions. No outcome or result is guaranteed.
2. Your Responsibilities
Always contact your GP or relevant healthcare provider regarding medical concerns.
Inform your GP and other professionals of your nutrition plan if appropriate.
Disclose all relevant health information, including: diagnoses, prescription and over-the-counter medicines, herbal remedies, and supplements.
Seek clarification if any part of your plan is unclear.
Do not continue with recommendations beyond the agreed timeframe without review.
Report any side effects or concerns promptly.
3. Consultations, Packages & Cancellations
Non-fertility clients: Consultations may be booked individually. A minimum of two consultations is required (initial + one follow-Up). Follow-up consultations must be booked within 3 months of the initial consultation.
Fertility clients: a 6-month programme (3 consultations) must be booked which consists of three consultations (Initial + two follow-Up sessions) and support through email. All package consultations must be completed within 6 months.
Consultations can be held face-to-face in a clinic setting or online.
A Health Questionnaire and Food Diary must be returned by the stated deadline (usually one week before the session). If not received, the consultation may be postponeed or cancelled.
Appointment times are not automatically reserved. Clients must confirm within 24 hours of receiving proposed times.
Cancellations with less than 24 hours’ notice may be subject to a fee or loss of session.
4. Payments
Consultations: a deposit of Eur 50 is required to secure an initial consultation and Eur 30 to book a follow-up consultation. The remaining balance is due on the date of the consultation.
Packages: A 50% deposit is due upon booking, and the remaining balance is due on the date of the first consultation.
For any packages, 50% is to be paid upon booking and the remaining balance is to be paid on the date of the first consultation.
Fees cover consultation time only. Tests and supplements are additional and paid directly to suppliers.
Fees are non-refundable except in exceptional circumstances, at my discretion.
5. Confidentiality & Data Protection
All personal information is confidential and stored securely in line with GDPR.
You have the right to access, correct, or request deletion of your data. See the Privacy Policy for details.
6. Communication Between Sessions
Communication outside consultations is limited to brief clarifications by email or messaging.
Detailed advice or plan changes require a booked consultation.
7. Emergencies
I do not provide urgent or emergency care.
If you experience severe or potentially life-threatening symptoms (e.g. chest pain, difficulty breathing, allergic reactions), seek immediate medical help by calling emergency services or going to the nearest hospital.
8. Limitation of Liability
I take reasonable care to provide safe, evidence-informed advice.
You acknowledge that results may vary and no outcomes are guaranteed.
I am not liable for issues arising from:
Failure to disclose relevant health information
Non-compliance with agreed recommendations
Continuing recommendations without review beyond agreed timeframes
9. Consent
By booking a consultation, you confirm that:
You have read and understood these Terms & Conditions.
You understand the role and limitations of Nutritional Therapy.
You consent to your personal data being processed as described.